We have experienced so many different challenges and
emotions during the year and haven’t had a second to blink never mind take
stock ….. until now!
The night before we launched in Silverburn I felt strangely
subdued – difficult to explain the feeling but I recognised it from the night
before my wedding and how I felt when I was going into labour with my
children (without the pain)! We were about to start a
journey into the unknown that was scary (ever so slightly) yet so exciting!
We were so nervous that first day coming face to face with
customers after almost two years of selling online. There were a few teething problems, as there
always are, with our cash register and other systems however the good people of
Glasgow soon made us feel at ease and the lovely feedback we received let us
know we were on the right track.
There have been many highlights for us over the year. We were blown away by the support and
encouragement received from our friends and family and couldn’t have got
through this year without them. We have
been blessed with working with a great team of ladies – all connected through
family and friends and all very supportive and we are very lucky to have met so
many lovely customers and hear all about their lives. Some stories have moved us to tears, some
have made us laugh out loud and some have been truly inspiring.
It sounds a bit clichéd but the product choices we make
really has been driven by the feedback and requests received from our
customers. We cannot thank them
enough! We have also been fortunate
enough to have had support from a business mentor, through Renfrewshire Chamber
of Commerce (Business Mentoring Scotland), whose advice has been invaluable.
We look forward to the year ahead where we can continue working with
our customers to make sure we know what they are looking for when sourcing new gift
ideas and we will be working on our website to ensure that we are selling the
types and style of gifts that our customers want. We will (hopefully) also get better at
keeping customers up to date with new products and promotions. (It probably
hasn’t gone unnoticed that this is our first blog since before we opened in
Silverburn!)
So thanks again to everyone who has been part of the past
year and here’s to the next 12 months!
Thank you x
Nicola & Florence
We thought we would finish up with a round-up of our top 5
products from the past year.
First place
‘It’s Wine O’Clock’ Wall Clock - £50
.jpg)
We absolutely love this clock and it certainly got customers
talking. Although not available in
Silverburn at the moment (due to lack of storage space,) it can still be ordered online.
Second Place
Handcrafted ‘Sheep’ Picture - £38
Third Place
‘Toatie Broon Bag’ - £7
This makes our customers laugh every day which cheers us up no end! Available in Silverburn
Hanging Slate Sign – House Rules - £7.99
I have this one in my own hallway (not that anyone pays any
attention!) A great gift for a new home. (Available in Silverburn)
Fifth Place
Heart Salad Servers (Gift Boxed) - £19.99
A lovely gift for many occasions – they remain popular all
year round. (Available in Silverburn)
